Terms and conditions properties for long-term rental

1. The Website, applicable law

This website is operated by Lapalmavierundzwanzig, S.L., registered office in C. Fernández Taño, 5, 38760 Los Llanos de Aridane, La Palma, Tenerife, Spain, registered with the company register of Tenerife under register no. C.I.F. B 38723037, represented by the managing partner: Michael Nguyen.

2. Consent with General Terms and Conditions

The use of the website and from Lapalmavierundzwanzig, S.L. provided service is subjected to the following Terms and Conditions. The user agrees, by using the website the terms and conditions, without any limitations or additions. Otherwise using the website and the provided benefits of Lapalmavierundzwanzig, S.L. is not allowed.

3. Lapalmavierundzwanzig, S.L. - Advertising portal for the brokerage of long-term rental properties and services

Lapalmavierundzwanzig, S.L. is the provider of an online portal for the brokerage of long-term rental properties. Users can check the availability for long-term rental properties according to their wishes and specifications. Lapalmavierundzwanzig, S.L. provides a non-binding offer at the request of the user and sends this to the email address given by the user. If the property is available and the user accpet the offer, sent by Lapalmavierundzwanzig, S.L., a contract is concluded between the user and the respective provider. Lapalmavierundzwanzig, S.L. acts exclusively as an advertising portal for the provider and is not involved as a contractual partner in the contractual relationship between the provider and the user. The services of Lapalmavierundzwanzig, S.L. ends with the despatch of the confirmation documents. Lapalmavierundzwanzig, S.L. accepts no liability for the performance of the services presented on the website and does not assume any guarantees for the suitability or quality of the services shown on the website.

4. Payment

The rental payments are made exclusively between the user and the respective provider. If a rental property is successfully brokered, we collect a commission from the owner.

If the mediation is successful, the tenant pays a processing fee of 50 euros to Lapalmavierundzwanzig S.L.

If the medation is successful, the owner of the property pays a commission to Lapalmavierundzwanzig S.L., which is staggered as follows:
10% on the total rental price for rentals of up to eight months
One month's rent for a rental period of nine months or more.

The commission payment of one month's rent is the maximum that is charged to the owner. If the rental period is extended from e.g. three to nine months, only the difference has to be paid.

Our entitlement to a commission arises even if the contracting parties start direct negotiations through our work, regardless of whether a contract is concluded now or later.

5. Use of the website

This website is available to the user for their own use and is only to be used in a legally permissible manner.

The following shall apply:
a) The user must be minimum 18 years old and must have fully legal capacity.
b) You assure that all information that you provide about yourself or passengers, is true and correct.
c) It is not allowed to use the website for speculation purposes, or fraudulent or false bookings.
d) It is not allowed to reproduce, sell, transfer, publish or reproduce the website and its contents by the user. For your personal or non-commercial use, making of a single copy of the page is permitted.
e) The user agrees to indemnify Lapalmavierundzwanzig, S.L., their partner companies and employees against all claims by third parties (including reasonable costs of legal action), which arising from an abusive, or otherwise illegal non-conforming use of the website and its contents by the user.

6. Abuse, blocked access

Lapalmavierundzwanzig, S.L. has the right to terminate this license agreement for any important reason, especially in a major breach against number 5, at any time and to close the access to the website and / or online services.

7. Software

Lapalmavierundzwanzig, S.L. is the owner of all rights of the software that is available for download on the website. The unauthorized copying, use or disclosure of the software is expressly prohibited. Use of the software can be subjected to a special license agreement and their terms. If such an agreement does not exist, the owner of the software assign to the user a personal, non-transferable license, which applies exclusively to the use of the software for the purpose of access, the presentation and the contractual use of the website in accordance with these Terms and Conditions. Any reproduction of the software on any other server or data medium for the purpose of further reproduction is expressly prohibited.

8. References to other websites

Possibly this website contains additional hyperlinks which lead you to other websites of external suppliers. Lapalmavierundzwanzig, S.L. has no responsibility on their design and content and is therefore not responsible for the accuracy, timeliness, completeness and quality of information provided there. Lapalmavierundzwanzig, S.L. expressly dissociates itself from all contents of these external websites. Please contact the operator of the respective website in case of any concerns you may have in connection with such a site.

9. Changes at the website

Lapalmavierundzwanzig, S.L. reserves the right to make changes at any time on the website or its content, especially regarding the selection of providers, information, databases or their contents. Also Lapalmavierundzwanzig, S.L. reserves the right to remove contents from the guest book, as far as they do not conform to the regulation in number 5.

10. Copyright and patent rights

Lapalmavierundzwanzig, S.L. holds the copyright and all other rights to the website and its content. All contents are exclusively owned by Lapalmavierundzwanzig, S.L., unless the ownership of a third party is especially marked.

11. Changes of Terms and Conditions

Lapalmavierundzwanzig, S.L. reserves the right to change or renew the General Terms and Conditions for using this website at any time, and with effect for the future, without an obligation to inform the user. The current version of the Terms and Conditions can be found on the company website from the time of its enforcement. By continuing of using the website after changing the General Terms and Conditions, you agree to the changes.

12. Completeness

These terms and conditions completely contain all agreements for the existing contract between the user and the Lapalmavierundzwanzig, S.L. and replace all previous agreements, assurances or guarantees, regardless of whether they were made verbally, electronically or in writing.

13. Ineffective provision, Severability Clause

If any single provision of the contract is or becomes ineffective, this shall not affect the effectiveness of the remainder of the agreement. The ineffective provision shall be replaced by a provision that most closely approximates the economic purpose of the replaced provision.

14. Legal status

In the case of any dispute concerning the fulfilment and implementation of this contract, the parties of this contract agree expressly submit to the jurisdiction of the judicial authorities of the Province of Santa Cruz de Tenerife and expressly waiving any other jurisdiction that may correspond to them.

  • Our address
  • C. Fernández Taño, 5
  • 38760 - Los Llanos de Aridane
  • La Palma - Canary Island
  • 28.659341, -17.913154
  • Tel.: +34 682 89 48 29
  • la-palma24@la-palma24.net
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Opening hours

Monday to Friday

9:00 - 13:00


10:00 - 13:00

Sunday closed

Local time La Palma



(0034) 922 46 18 19


(0034) 682 89 48 29


C. Fernández Taño, 5

38760 - Los Llanos de Aridane

La Palma - Canary Islands




You can reach us outside these times from Monday to Friday until 6 pm and Saturday from 10 am to 1 pm under the telephone number (0034) 682 89 48 29.

Appointments outside of the office opening hours are possible by prior request.

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