Privacy

We, (LAPALMAVIERUNDZWANZIG, SL) take the protection of your personal data very seriously and follow strictly the rules of data protection laws. Personal data is collected on this website for technical purposes only. Dates will be not sold or otherwise transferred to third parties.

The following declaration gives you an overview of how we guarantee this protection and what type of data is collected for what purpose.

Data processing on this website

LAPALMAVIERUNDZWANZIG, S.L. automatically collects and saves in its server log files information that your browser sends to us. These are:

Browser type / version
Operating system
Referrer URL (previously visited page)
Host name of accessing computer (IP address)
Time of server request.

These data are assignable for not specific persons (LAPALMAVIERUNDZWANZIG, S.L.). A merging of these data with other data sources is not made. The data will be deleted after a statistical analysis.

Security of your personal data

LAPALMAVIERUNDZWANZIG, S.L. secures your personal data from unauthorized access, usage or publishing. LAPALMAVIERUNDZWANZIG, S.L. ensures that the personally identifiable information you provide on computer servers, be in a controlled, secure environment, protected from unauthorized access, usage or publishing. When personal information like credit card numbers are transmitted, they are protected by 'Secure Socket Layer (SSL)'. Please note that personal information like posts in guestbook etc. can may be collected and used by others in public areas.

Inquiry and contact form

The information you have provided to us due the inquiry or contact forms on our website, will be stored by us for the processing of the inquiry and in the event of follow-up questions or bookings. We do not pass on this data without your consent. Your data will only be provided to the owner of the holiday accommodation in the event of a booking. The processing of the data entered in the inquiry or contact form takes place exclusively on the base of your consent (Art. 6 Para. 1 lit. a GDPR). You can revoke this consent at any time. An informal e-mail to us is sufficient. The legality of the data processing operations carried out before the revocation remains unaffected by the revocation. The data you enter in the inquiry or contact form will remain with us until you request us to delete it, revoke your consent to storage or the purpose for data storage no longer applies (e.g. after your request has been processed). Mandatory legal provisions - in particular retention periods - remain unaffected.

Disclosure of your information

LAPALMAVIERUNDZWANZIG, S.L. does not pass your personal information to third parties, unless it is required for settlement of commercial intercourse. The reported data is limited to the data which are necessary. Should LAPALMAVIERUNDZWANZIG, S.L. be required by law or court, we will disclose your data only to authorized state institutions and authorities.

Comment function on this website

For the comment function on this page, in addition to your comment, information about the time the comment was created, your e-mail address and the user name you have chosen are saved.

Storage of the IP address

Our comment function saves the IP addresses of the users who write comments. Since we do not check comments on our site before publishing, we need this data in order to be able to take action against the author in the event of legal violations such as insults or propaganda.

Storage duration of comments

The comments and the associated data (e.g. IP address) will be saved and remain on our website until the commented content has been completely deleted or the comments have to be deleted for legal reasons (e.g. offensive comments).

Legal basis

The comments are saved on basis of your consent (Art. 6 Para. 1 lit. a GDPR). You can revoke your consent at any time. An e-mail to us is sufficient. The legality of the data processing operations that have already taken place remains unaffected by the revocation.

eKomi

You agree automatically with booking a holiday accommodation through the website of Lapalmavierundzwanzig, S.L. to an electronic vote requested by our technical service eKomi. You are free to ignore this evaluation request or, in advance, to include eKomi in your spam rule.

Only anonymous customer IDs from the reservation process are transmitted via our interface. You always have the right to object to the use by email or not to join the customer review. eKomi is committed to the data protection-compliant handling of the data provided. Lapalmavierundzwanzig, S.L. and eKomi will not forward the data to any additional third parties. Further information directly from eKomi under: https://www.ekomi.de/de/datenschutz/

Google Analytics

This website uses functions of the web analysis service Google Analytics. The provider is Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA. Google Analytics uses so-called "cookies". These are text files that are saved on your computer and that enable your use of the website to be analyzed. The information generated by the cookies about your use of this website is usually transferred to a Google server in the USA and is stored there. The storage of Google Analytics cookies is based on Art. 6 Para. 1 lit.f GDPR. The website operator has a legitimate interest in analyzing user behavior in order to optimize both its website and its advertising.

IP anonymization

We have activated the IP anonymization function on this website. As a result, your IP address will be shortened by Google for member states of the European Union or in other contracting states of the Agreement on the European Economic Area before it is transmitted to the USA. The full IP address will only be transmitted to a Google server in the USA and shortened there in exceptional cases. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide the website operator with other services relating to website activity and internet usage. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.

Browser plugin

You can prevent the storage of cookies by setting your browser software accordingly; we would like to point out, however, that in this case you may not be able to use all functions of this website. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by downloading the browser plug-in and installing available under the following link: https://tools.google.com/dlpage/gaoptout?hl=de.

Opposition against data collection

You can prevent Google Analytics from collecting your data by clicking on the following link. An opt-out cookie will be set which prevents the collection of your data on future visits to this website: Deactivate Google Analytics. You can find more information on how Google Analytics handles user data in Google's privacy policy: https://support.google.com/analytics/answer/6004245?hl=de

Order data processing

We have a contract with Google for a data processing agreement and fully implement the strict requirements of the German data protection authorities when using Google Analytics.

Demographic characteristics in Google Analytics

This website uses the “demographic characteristics” function of Google Analytics. This allows creating reports that contain information on the age, gender and interests of the site visitors. This data comes from interest-based advertising from Google as well as from visitor data from third-party providers. These data cannot assigned to a specific person. You can deactivate this function at any time via the ad settings in your Google account or generally prohibit the collection of your data by Google Analytics as described in the section “Objection to data collection”.

Google Analytics remarketing

Our websites use the functions of Google Analytics Remarketing in conjunction with the cross-device functions of Google AdWords and Google DoubleClick. The provider is Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA. This function enables the advertising target groups created with Google Analytics Remarketing to link with the cross-device functions of Google AdWords and Google DoubleClick. In this way, interest-based, personalized advertising messages that have been adapted to you depending on your previous usage and surfing behavior on one device (e.g. mobile phone) can also be displayed on another of your devices (e.g. tablet or PC). If you have given your consent, Google will link your web and app browser history to your Google account for this purpose. In this way, the same personalized advertising messages can be displayed on every device on which you log in with your Google account. To support this function, Google Analytics collects Google-authenticated user IDs, which are temporary linked to our Google Analytics data in order to define and create target groups for cross-device advertising. You can permanently object to cross-device remarketing / targeting by deactivating personalized advertising in your Google account; follow this link: https://www.google.com/settings/ads/onweb/. The collected data is summarized in your Google account exclusively on basis of your consent, which you can give to Google or revoke (Art. 6 Para. 1 lit. a GDPR). In the case of data collection processes that are not merged in your Google account (e.g. because you do not have a Google account or have objected to the merging), the collection of data is based on Art. 6 Paragraph 1 lit.f GDPR. The legitimate interest arises from the fact that the website operator has an interest in the anonymized analysis of the website visitors for advertising purposes. Further information and the data protection provisions can be found in Google's data protection declaration at: https://www.google.com/policies/technologies/ads/.

Google AdWords and Google Conversion Tracking

This website uses Google AdWords. AdWords is an online advertising program from Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, United States (“Google”). We use so-called conversion tracking as part of Google AdWords. If you click on an ad placed by Google, a conversion tracking cookie is set. Cookies are small text files that the Internet browser stores on the user's computer. These cookies lose their validity after 30 days and are not used to personally identify users. If the user visits certain pages on this website and the cookie has not yet expired, Google and we can see that the user clicked on the ad and was redirected to this page. Every Google AdWords customer receives a different cookie. The cookies cannot be tracked via the websites of AdWords customers. The information obtained using the conversion cookie is used to generate conversion statistics for AdWords customers who have opted for conversion tracking. The customers find out the total number of users who clicked on their ad and will redirected to a page with a conversion tracking tag. However, they do not receive any information with which users can be personally identified. If you do not want to participate in tracking, you can object to this use by easily deactivating the Google conversion tracking cookie in your internet browser under user settings. You will then not be included in the conversion tracking statistics. The storage of “conversion cookies” takes place based on Art. 6 Para. 1 lit. f GDPR. The website operator has a legitimate interest in analyzing user behavior in order to optimize both its website and its advertising. You can find more information about Google AdWords and Google Conversion Tracking in Google's data protection provisions: https://www.google.de/policies/privacy/. You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general, and activate the automatic deletion of cookies when you close the browser. If cookies are deactivated, the functionality of this website may be restricted.

Google Adsense

This website uses Google AdSense, a service for integrating advertisements from Google Inc. ("Google"). Google AdSense uses so-called "cookies", text files that are stored on your computer and that enable an analysis of the use of the website. Google AdSense also uses so-called web beacons (invisible graphics). These web beacons can be uses to evaluate information such as visitor traffic on these pages. The information generated by cookies and web beacons about the use of this website (including your IP address) and the delivery of advertising formats are transmitted to and stored by Google on servers in the United States. This information can be passed on by Google to contractual partners of Google. However, Google will not merge your IP address with other data stored about you. You can prevent the installation of cookies by setting your browser software accordingly; however, we would like to point out that in this case you may not be able to use all functions of this website fully. By using this website, you declare that you consent to the processing of the data collected about you by Google in the manner described above and for the purpose set out above.

Facebook: Like button

Our website uses social plugins (“plugins”) from the social network facebook.com, which is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook”). The plugins can be recognized by one of the Facebook logos (white “f” on a blue tile or a “thumbs up” sign) or are marked with the addition “Facebook Social Plugin”. The list and the appearance of the Facebook social plugins can be seen here: https://developers.facebook.com. When you visit a page on our website that contains such a plugin, your browser establishes a direct connection to the Facebook servers. The content of the plugin is transmitted directly from Facebook to your browser, which integrates it into the website. Therefore, we have no influence on the amount of data that Facebook collects with the help of this plugin and therefore we inform you according to our level of knowledge: By integrating the plugins, Facebook receives the information that you have accessed the corresponding page on our website. If you are logged into Facebook, Facebook can assign the visit to your Facebook account. If you interact with the plugins, for example press the Like button or leave a comment; the corresponding information is transmitted directly from your browser to Facebook and stored there. If you are not a member of Facebook, there is still the possibility that Facebook will find out your IP address and save it. The purpose and scope of the data collection and the further processing and use of the data by Facebook as well as your related rights and setting options to protect your privacy can be found in Facebook's data protection information: https://www.facebook.com/policy.php. If you are a Facebook member and do not want Facebook to collect data about you via our website and link it to your member data stored on Facebook, you must log out of Facebook before visiting our website. It is also possible to block Facebook social plugins with add-ons for your browser, for example with the “Facebook Blocker”.

YouTube

Our website uses plugins from YouTube, operated by Google. The operator of the website is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. If you visit one of our pages equipped with a YouTube plug-in, a connection to the YouTube servers is established. The YouTube server is informed which of our pages you have visited. If you logged into your YouTube account, you enable YouTube to assign your surfing behavior directly to your personal profile. You can prevent this by logging out of your YouTube account. YouTube uses in the interest of an appealing presentation of our online offers. This represents a legitimate interest within the meaning of Art. 6 Para. 1 lit.f GDPR. You can find more information on handling user data in YouTube's data protection declaration at: https://www.google.de/intl/de/policies/privacy.

Google Web Fonts

This page uses so-called web fonts, which are provided by Google, for the uniform display of fonts. When you call up a page, your browser loads the required web fonts into your browser cache in order to display texts and fonts correctly. For this purpose, the browser you are using must connect to the Google servers. This gives Google knowledge that our website has been accessed via your IP address. The use of Google Web Fonts takes place in the interest of a uniform and appealing presentation of our online offers. This represents a legitimate interest within the meaning of Art. 6 Para. 1 lit.f GDPR. If your browser does not support web fonts, your computer will use a standard font. Further information on Google Web Fonts can be found at https://developers.google.com/fonts/faq and in Google's data protection declaration: https://www.google.com/policies/privacy/.

Google Maps

This site uses the Google Maps map service via an API. The provider is Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA. To use the functions of Google Maps, it is necessary to save your IP address. This information is usually transmitted and stored on servers from Google in the United States. The provider of this site has no influence on this data transfer. The use of Google Maps is in the interest of an appealing presentation of our online offers and an easy findability of the places we have indicated on the website. This represents a legitimate interest within the meaning of Art. 6 Para. 1 lit.f GDPR. You can find more information on handling user data in Google's data protection declaration: https://www.google.de/intl/de/policies/privacy/.

Changes of this Privacy Policy

LAPALMAVIERUNDZWANZIG, S.L. reserves the right to change these security and data protection measures if this is necessary due the technological development. In these cases we will update our privacy policy. Please always note the actual version of our Privacy Policy.

Children

Persons under 18 years should not send personal data to us without the consent of their parents or legal guardian. We do not demand personal data from children and young persons; we do not collect them or pass them to third parties.

Cookies

In order to improve the design of this website for you, we use so-called cookies in several places. They serve to make our offer more user-friendly, more effective and safer. Cookies are small text files that are stored on your computer and saved by your browser. Most of the cookies we use are so-called "session cookies". They are automatically delete after your visit. Cookies do not damage your computer and do not contain viruses. To delete a cookie or to change the cookie handling in general, simply consult the help of the browser you trust. These settings can usually be found under Extras → Data protection settings (Firefox) or under Extras → Internet options → Data protection (Internet Explorer).

Newsletter

Notes of the newsletter and consents

With the following information, we will inform you about the contents of our newsletter as well as the registration, dispatch and statistical evaluation procedures and your right of objection. By subscribing to our newsletter, you declare that you agree to the receipt and the procedures described.

Content of the newsletter

We send newsletters, e-mails and other electronic notifications with advertising information (hereinafter "newsletter") only with the consent of the recipient or with legal permission. If the contents of the newsletter are specifically described when registering for the newsletter, they are decisive for the consent of the user. In addition, our newsletters contains information on topics related to modern product development (this may include, in particular, references to articles, links, tools, events, our services or online presence).

Double opt-in and recording

The registration for our newsletter takes place in a so-called double opt-in procedure. This means that after registration you will receive an email in which you will be asked to confirm your registration. This confirmation is necessary so that nobody can register with someone else's e-mail address. The registrations for the newsletter will be recorded in order to be able to prove the registration process in accordance with the legal requirements. This includes storing the time of registration and confirmation, as well as the IP address. Changes to your data stored at MailChimp are also recorded.

Use of the shipping service provider "MailChimp"

The newsletter is sent via “MailChimp”, a newsletter distribution platform from the US provider Rocket Science Group, LLC, 675 Ponce De Leon Ave NE # 5000, Atlanta, GA 30308, USA. The e-mail addresses of our newsletter recipients, as well as their other data described in this notice, are saved on MailChimp's servers in the USA. MailChimp uses this information to send and evaluate the newsletter on our behalf. Furthermore, according to its own information, MailChimp can use this data to optimize or improve its own services, e.g. for the technical optimization of the dispatch and the presentation of the newsletter or for economic purposes in order to determine from which countries the recipients come. However, MailChimp does not use the data of our newsletter recipients to write to them itself or to pass them on to third parties. We trust in the reliability and IT and data security of MailChimp. MailChimp is certified under the US-EU data protection agreement "Privacy Shield" and is committed to complying with EU data protection regulations. We have also concluded a “Data Processing Agreement” with MailChimp. This is a contract in which MailChimp undertakes to protect the data of our users, to process it on our behalf in accordance with its data protection regulations and, in particular, not to pass it on to third parties. You can view MailChimp's data protection regulations here.https://mailchimp.com/legal/privacy/

Credentials

To register for the newsletter, it is sufficient to provide your name, surname and email address.

Statistical survey and analysis

The newsletters contain a so-called "web beacon", i.e. a pixel-sized file that is retrieved from the MailChimp server when the newsletter is opened. As part of this retrieval, technical information, such as information about the browser and your system, as well as your IP address and the time of retrieval, are initially collected. This information is used for the technical improvement of the services based on the technical data or the target groups and their reading behavior based on their retrieval locations (which can be determined with the help of the IP address) or the access times. The statistical surveys also include determining whether the newsletters are opened, when they are opened and which links are clicked. For technical reasons, this information can be assigned to the individual newsletter recipients. However, it is neither our aim nor that of MailChimp to observe individual users. The evaluations serve us much more to recognize the reading habits of our users and to adapt our content to them or to send different contents according to the interests of our users.

Online access and data management

There are cases in which we direct the newsletter recipients to the MailChimp websites. For example, our newsletters contain a link with which the newsletter recipients can access the newsletter online (e.g. if there are display problems in the e-mail program). In addition, newsletter recipients can subsequently correct their data, such as their email address. MailChimp's privacy policy is also only available on their website. In this context, we pointed out that cookies are used on the MailChimp websites and thus personal data are processed by MailChimp, its partners and service providers (e.g. Google Analytics). We have no influence on this data collection. Further information can be found in MailChimp's privacy policy. We also point out the possibility of objection to the data collection for advertising purposes on the websites https://www.aboutads.info/choices/ and https://www.youronlinechoices.com/ (for the European area).

Termination / Revocation

You can cancel the receipt of our newsletter at any time, i.e. revoke your consent. At the same time, your consent to its sending via MailChimp and the statistical analyzes will expire. A separate revocation of the dispatch via MailChimp or the statistical evaluation is unfortunately not possible. You will find a link to cancel the newsletter at the end of each newsletter.

Legal basis of the General Data Protection Regulation

In accordance with the requirements of the General Data Protection Regulation (GDPR) applicable from May 25, 2018, we inform you that the consents to the sending of e-mail addresses based on Art. 6 Para. 1 lit. a, 7 GDPR and § 7 Para. 2 No. 3 or para. 3 UWG. The use of the shipping service provider MailChimp, the implementation of statistical surveys and analyzes as well as the logging of the registration process are based on our legitimate interests in accordance with Art. 6 Paragraph 1 lit. Our interest is directed towards the use of a user-friendly and secure newsletter system that serves both our business interests and the expectations of the users. We would also like to point out that you can object to the future processing of your personal data in accordance with the legal requirements in accordance with Art. 21 GDPR at any time. The objection can in particular be made against processing for direct marketing purposes.

Whatever else?

The entry of personal data that is stored on our site (profile information, comments, etc.) are always done on a voluntary basis as far as possible. As far as possible, the offers and services can always be used without providing personal data. Since data transmission on the Internet (e.g. when communicating by e-mail) can have security gaps, it is not possible to completely protect the data from access by third parties.

Right of providing information

You have the right to receive information from us about the data stored about you, its origin and recipient, and the purpose of its storage.

Security notice

We do everything to save your personal data by taking all technical and organizational possibilities so that they are not accessible to third parties. When communicating by email, we cannot guarantee complete data security, so we recommend that you send confidential information by post.

Additional Information

Your trust is important to us. Therefore, we would like to answer your questions about the processing of your personal data at any time. If you have any questions that this data protection declaration could not answer or if you would like to receive more detailed information for one of these points, please send an email to la-palma24@la-palma24.net

  • Our address
  • C. Fernández Taño, 5
  • 38760 - Los Llanos de Aridane
  • La Palma - Canary Island
  • 28.620514, -17.905299
  • Tel.: +34 682 89 48 29
  • la-palma24@la-palma24.net
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Kontakt
Opening hours

Monday to Friday

10:00 - 13:00

Saturday

closed

Sunday closed

Local time La Palma

Office

Landline

(0034) 922 46 18 19

Mobile

(0034) 682 89 48 29

Address

C. Fernández Taño, 5

38760 - Los Llanos de Aridane

La Palma - Canary Islands

28.6593623,-17.91317

Email

la-palma24@la-palma24.net

You can reach us outside these times from Monday to Friday until 6 pm and Saturday from 10 am to 1 pm under the telephone number (0034) 682 89 48 29.

Appointments outside of the office opening hours are possible by prior request.

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Your privacy is important for us

Cookie Policy: This website uses its own cookies and cookies from third parties (advertisers and intermediaries) to collect and process your information for the purposes described in the configuration window below.

Here you can accept or reject the use of cookies through the configuration. If you allow the selection, it means that you accept that we use cookies for the purpose described.

Important cookies

These are cookies, which enable the website work properly. They are used, for example, to control the same cookie message or to be able to determine whether you want to log into our website or start a chat with us. The use of these cookies is only functional and does not serve to collect data.

Analytical cookies

We use Google Analytics to know the traffic and behavior of the users of our website. These analyzes receive various data, for example the device used to access the web (technology), the language, the geographic location, the tracking of clicks on the web (route map) or the origin (referenced web) from which you accessed into our website.